Our Strategic Services
Let UND Office of Professional Services help you evaluate the current condition of your organization and determine how it should operate in the future through our proven strategic planning process.
Strategic planning is the proactive process of assessing an organization’s current condition, determining its desired future state, and identifying actions that will achieve that future (Pfeiffer, Goodstein, and Nolan, 1999). It helps your organization answer these important questions:
- Where are we currently?
- Where do we want to go?
- How do we get there?
- How are we doing so far?
Through our proven process, UND Office of Professional Services will assist your organization or company with its strategic planning needs by:
- documenting the mission, vision, and values of your organization
- determining which critical factors need to be considered
- identifying the key issues and strategies that need to be built
- developing an action plan that identifies how each action step will be implemented and evaluated
At all of your strategic planning sessions, our staff will facilitate discussion, capture the dialogue that takes place, and document any decisions that are made. After each planning session, we will provide your planning team with a working copy of the dialogue and decisions made. At the conclusion of the entire strategic planning process, we will provide a final strategic plan and written report to the key administrators of your organization.
Measure and understand how your customers perceive your organization through surveys and other research methods administered by UND Office of Professional Services.
Customer satisfaction research will assess how your customers perceive:
- your company
- its products and services
- customer relations
This valuable feedback will help your organization successfully meet the expectations of your customers—now and in the future.
Strengthen your organization through board development services offered by UND Professional Services. Through customized board development training, boards of directors in the public and private sector, management groups or full communities can become more effective in:
- being results-oriented
- prioritizing goals
- developing action plans
- evaluating programs and services
Handbooks are used by employers and many boards of directors to assist with the consistent application of policies or procedures. UND Professional Services can assist your organization by revising your existing handbook or by developing a new one. The finished handbook will provide your organization with a precise document designed to improve communications, compliance, documentation, and understanding.
Examples of handbooks that can be created by UND include:
- Policy Manuals
- Procedures Manuals
- Safety Program Manuals
- Wellness Program Manuals
Gain the necessary funding to help your program become a reality. Since 1998, UND Professional Services’ grant writing efforts have helped our clients receive more than $3.5 million for the support of various projects and initiatives.
If your company or organization is seeking grant funding, our experienced staff can:
- conduct research on possible funding sources
- write the grant funding proposal(s)
- serve as the point of contact with funding agencies throughout the process